Product Specialist – Software Support & Client Success

Do you thrive on solving technical problems, helping customers succeed, and working with software that makes a real impact in the agriculture industry?

We are looking for a driven, solutions-focused Product Specialist to join our growing team supporting specialised software platforms used within the agricultural sector. This role combines technical troubleshooting, SQL administration, software deployment, client training, and customer support — perfect for someone who enjoys both technology and people. If you love problem-solving, enjoy owning issues from start to finish, and want to work in a role where no two days are the same, we would like to hear from you.

What you'll do:

• Support bespoke software products remotely and onsite when required


• Investigate, troubleshoot and resolve software support queries


• Own helpdesk tickets from logging through to resolution


• Manage and admini...