Product Specialist (Support) – for ATC

Product Specialist (Tools Control System)

We are currently representing a leading global provider of high‑end precision tools and advanced diagnostic solutions in their search for a high‑caliber Product Specialist to join their specialized Tools Control System team. Our client is recognized for its commitment to engineering excellence, focusing on the design, development, and optimization of sophisticated asset management systems and automated industrial equipment.

As a key member of the technical team, you will bridge the gap between product innovation and field execution, ensuring that all integrated hardware and software systems from network interfaces to advanced diagnostic tools—operate at peak efficiency.

Core Responsibilities

• Technical Support & Troubleshooting: Provide expert support for internal and external customers, including equipment operation guidance and diagnosis/troubleshooting for field technicians.
• Product Pe...