Product Support Engineer

Overview

At Dowty, a GE Aerospace company, we are recruiting for a permanent Project Engineer – Product Support. Dowty is a world‑leading manufacturer of integrated propeller systems used in regional and military transport aircraft and marine hovercraft. This role focuses on customer engineering support, production and maintenance operations, and leadership of projects related to reliability, cost reductions, and other improvements.

Your role

• Lead the technical strategy for your assigned platform.
• Act as a customer advocate within the company, ensuring major issues and concerns are considered with the appropriate priority.
• Lead safety investigations to arrive at time‑acceptable solutions for the company, customers and authorities.
• Manage customer support requests, including concessions and AOG (aircraft on ground) requests.
• Support programmes across the product lifecycle, including bids, proposals, new product intr...