Product Support Engineer

Product Support Engineer

Job Summary

We are seeking a clientfocused Product Support Engineer to manage client interactions, ensure customer satisfaction, and build longterm relationships. The ideal candidate will act as a bridge between customers and internal teams, handling inquiries, resolving issues, and supporting customer retention initiatives.

Experience: 03 Years

Qualification: BTech (Electronics)/Mechanical

Key Responsibilities

• Act as the primary point of contact for clients via phone, email, and in person communication.

Handle client inquiries, requests, complaints, and follow-ups in a professional manner.

• Build and maintain strong, long-term relationships with customers.
• Coordinate with internal teams (Engineering, operations, Production) to ensure timely resolution o...