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Product Sustenance Engineer

Eurofins

Heredia, Heredia Province, Costa Rica Full-time June 02, 2026
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Opportunity Description

Job Description

Job Description

Responsibilities:

  • The position is for an operational (run) group. Support engineers will respond to incidents and as well as handle support requests for a variety of technologies related to eESB (Eurofins Enterprise Service Bus ) services over cloud architecture
  • Support engineers will also have project responsibilities (i.e. executing on the improvements and automation identified by them or others on the team) and will own small projects within their respective area.
  • As a queue owner, support engineers will be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical cause of problems) as well as recommending and implementing process / system changes to eliminate incoming workload, optimizing team process, diagnosing problems to the root cause and resolving them, and escalating where appropriate.
  • Regular business hours schedule Mo...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Heredia, Heredia Province
    Country Costa Rica
    Type Full-time
    Category Computer Occupations
    Posted June 02, 2026
    Deadline July 12, 2026

    About Eurofins

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    Eurofins

    Heredia, Costa Rica

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