Production Monitoring Engineer

Role Overview

The Monitoring Engineer is a hands‑on technical role responsible for the day‑to‑day administration, configuration, and maintenance of enterprise monitoring platforms, with a primary focus on New Relic.

The role supports the delivery of effective monitoring and observability across FNZ platforms by implementing agreed monitoring standards, maintaining tooling health, and ensuring monitoring configurations remain current and reliable.

This position works closely with Monitoring Architects, Senior Analysts, Production Support, and Engineering teams. Monitoring requirements, strategy, and design direction are driven by Architects and senior operational stakeholders; the Monitoring Engineer is responsible for implementing, maintaining, and supporting those requirements effectively.

The Monitoring Engineer plays a key role in ensuring monitoring tooling enables timely issue detection, efficient incident investigation, and improved platform reli...