Production Support Analyst - Hybrid Option

Be a key player as a Production Support Analyst, providing essential services in a hybrid work model from New York. Your ITIL knowledge will be instrumental in maintaining application stability for brokerage services.

You will integrate with the IT team to deliver exceptional support for apps used by analysts. Your expertise will guide daily checks, ticket management, and troubleshooting for seamless financial operations. Embrace opportunities to automate processes and enhance your technical skills.

Key Responsibilities:
• Work with the development team for peak application performance
• Conduct stability checks before financial market openings
• Handle user tickets efficiently through Unity
• Use problem-solving to troubleshoot effectively
• Oversee evening checks before Asian market openings

Requirements:
• Bachelor’s degree in computer science, engineering, or equivalent
• At least three years in applic...