Program head – alternate channels

The Program Head – Alternate Channel will drive end-to-end strategy, governance, and performance of alternate acquisition channels at a national level. This role requires ownership of business outcomes, large-scale program execution, cross-functional leadership, and data-driven decision-making to deliver sustainable growth and superior customer experience.
Overall Job Description
Strategic Leadership
Define and drive the long-term strategy and vision for alternate acquisition channels across India
Identify new growth opportunities, partnerships, and innovative acquisition models
Lead transformation initiatives to improve channel efficiency, scalability, and profitability
Business & Performance Ownership
Own end-to-end channel P&L metrics, including acquisition volumes, productivity, cost efficiency, and ROI
Establish robust frameworks to track business performance, funnel conversion, and campaign effectiveness
Drive continuous improvement through advanced ana...