Program Manager - Customer Success

This role is for one of the Weekday's clients

Salary range: Rs 1500000 - Rs 3000000 (ie INR 15-30 LPA)

Experience: 1+ yrs

Location: Bengaluru

Job Type: full-time

We are looking for a Program Manager – Customer Success to drive operational excellence, scalability, and customer retention within a fast-growing SaaS environment. This is a high-impact role focused on building and optimizing customer success processes, enabling teams with the right systems and insights, and ensuring customers achieve maximum value throughout their lifecycle.

The ideal candidate will combine strong program management skills with a customer-first mindset, working cross-functionally to improve onboarding, adoption, renewals, upselling, and overall customer experience. This role is perfect for someone who enjoys bringing structure to fast-paced environments, solving operational challenges, and creating scalable systems that su...