Program Manager, Operational Excellence

Program Ownership: Lead the planning, execution, and monitoring of high-impact fraud programs, ensuring alignment between local and regional execution and global fraud strategies.

Operational Transformation: Drive the implementation of new fraud detection models/initiatives, ensuring seamless integration and implementation across diverse markets.

Lifecycle Management: Manage program timelines, risks, and resources using project management tools to ensure all fraud initiatives are delivered.

Data-Driven Governance: Define, track, and report on fraud-related KPIs. Use data insights to monitor the success of prevention initiatives, identify systemic vulnerabilities, and strategise fraud-prevention actions.

Optimisation & Automation: Partner with Data and Product teams to design dashb...