Program Senior Group Manager, Branch Performance Strategy and Execution

**Branch Performance Management & Strategy**

**Role Summary**

The Head of Branch Performance Management & Strategy is a senior leadership role accountable for defining and executing the enterprise strategy for sales productivity, performance management, goal setting, reporting, and client experience insights across the U.S. Branch Network, supporting ~650 branches and ~5,000 frontline colleagues. This leader oversees a team responsible for end-to-end ownership of performance frameworks, including the design and governance of metrics, scorecards, and data-driven goal allocation methodologies across all job families.

Operating at the center of a highly matrixed organization, this role partners closely with senior leaders across Sales, Finance, Product, Marketing, Wealth Intelligence, and Client Experience to align strategic priorities, performance expectations, and execution. This role has significant influence on business outcomes by translating complex analyt...