Program Specialist (Home and Community Based Care)

Summary Supports home care program operations by tracking compliance with standards, preparing reports, memorandums, and data tools, maintaining web-based reporting systems, advising staff and leadership on policies, procedures, contracts, and reporting requirements, supporting contract oversight through workload and cost analysis, monitoring correspondence and complaints, coordinating equipment and space needs, and resolving administrative issues independently. Responsibilities Acts as contacting officers' representative (COR) for any contract within H&CBC Programs. Accurate statistics, cost-analysis, workload analyses, and monitoring are required for maintaining contracts and justifying renewals. Will communicate clear and accurate information using written and verbal techniques and professional and courteous attitude. Prepares program memorandums, collect, track and trend of compliance with all home care standards. Develops tools to support collection of information for required rep...