Opportunity Description
Job Description
The Technical Specialist – Customer Service Proposals is responsible for coordinating the development of customer service proposals tailored to each customer’s specific needs. This includes solutions for Spare Parts, Rebuild, Service, and Training. The role also ensures accuracy, efficiency, and cost optimization in all proposals while continuously identifying opportunities to reduce costs and improve processes.
Read and interpret customer specifications.
· Coordinate and lead engineering review meetings with project teams.
· Draft proposal documents using Microsoft Word and Excel.
· Conduct thorough reviews of quotes to ensure accuracy.
· Develop cost grids outlining material and labor costs.
· Coordinate and lead proposal review meetings as needed.
· Interface with customers as required.
· Collaborate with FANUC America Corporation engineering, purchasing, Product Data Management, and material planni...
The Technical Specialist – Customer Service Proposals is responsible for coordinating the development of customer service proposals tailored to each customer’s specific needs. This includes solutions for Spare Parts, Rebuild, Service, and Training. The role also ensures accuracy, efficiency, and cost optimization in all proposals while continuously identifying opportunities to reduce costs and improve processes.
Read and interpret customer specifications.
· Coordinate and lead engineering review meetings with project teams.
· Draft proposal documents using Microsoft Word and Excel.
· Conduct thorough reviews of quotes to ensure accuracy.
· Develop cost grids outlining material and labor costs.
· Coordinate and lead proposal review meetings as needed.
· Interface with customers as required.
· Collaborate with FANUC America Corporation engineering, purchasing, Product Data Management, and material planni...
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