QA Analyst

Purpose of the Position

To improve the quality of our products by analyzing, controlling, troubleshooting and improving the quality of brewing materials, the brewing process and finished product. Analyze and improve customer satisfaction by conducting surveys and handling customer complaints.

Key Performance Areas

• Ensure accurate microbiological techniques in compliance with Heineken laboratory standards.
• Maintain microbiological testing to conform to sampling plan.
• Ensure timely analysis and reporting to ensure there are no delays to production.
• Maintain laboratory information systems.
• Implementation of hygiene systems.
• Sampling and analyzing microbiological samples.
• Liaising with suppliers.
• Initiating and planning of purchasing goods and services.
• Ensure that the correct hygiene control measures are implemented and maintained.
• En...