QCTO/CATHSSETA Facilitator & Assessor – Restaurant waitrons

QCTO/CATHSSETA Facilitator & Assessor – Restaurant waitrons

1. Role Purpose

To facilitate and assess learners enrolled in the National Occupational Certificate: Food & Beverage Service Attendant (ID: 124385) learnership, ensuring practical workplace readiness, service excellence, and compliance with CATHSSETA/QCTO requirements.

2. Key Responsibilities

• Facilitate training sessions for waitron learners


• Assess learner competence in both theory and workplace performance


• Guide learners through structured learning and workplace application


• Conduct formative and summative assessments aligned to unit standards


• Maintain accurate learner records, POE documentation, and attendance tracking


• Coach learners on service standards, cus...