Home / Careers / Quality Analysts (M/F) for the launch of a new activity on our CasaCity site. | Casablanca (Morocco)
C

Quality Analysts (M/F) for the launch of a new activity on our CasaCity site. | Casablanca (Morocco)

Confidential

Morocco, Morocco, Morocco Full-time June 18, 2026
Apply Now

Opportunity Description


Job :


As part of the launch of a new activity, we are strengthening our teams and recruiting Quality Analysts for our CasaCity site.

You will work in a dynamic environment and actively participate in the start-up of a strategic project.







MAIN MISSIONS:





  • Provide support to customer advisors (on-site or by phone)

  • Update training tracking.

  • Develop agents' skills.

  • Provide individual follow-up for agents.

  • Ensure the display and communication of important information.

  • Ensure the implementation of various quality action plans.

  • Carry out analysis and implementation of action plans concerning contractual indicators.


  • Ensure weekly listening sessions.

  • Participate in initial training for the customer service module.

  • Conduct debriefs after listening sessions.

  • ...
    • Full-time Business Operations Specialists

    Ready to Apply?

    Submit your application for Quality Analysts (M/F) for the launch of a new activity on our CasaCity site. | Casablanca (Morocco) at Confidential

    Apply for this Position

    Opportunity Details

    Location Morocco, Morocco
    Country Morocco
    Type Full-time
    Category Business Operations Specialists
    Posted June 18, 2026
    Deadline July 28, 2026

    About Confidential

    C

    Confidential

    Morocco, Morocco

    Share This Opportunity