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Quality Assurance Administrator

MassGenics

Chandler, Arizona, United States Contract June 19, 2026
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Opportunity Description

Innova Solutions is hiring for a Quality Assurance Administrator for one of the clients.


Title: Quality Assurance Administrator

Location : Des Moines, IA / Chandler, AZ Hybrid 3 days onsite

Job type : Contract /Fulltime

Duration : 6+ Months



In this role, you will:

  • Monitor and evaluate the quality of inbound and outbound customer calls, as well as complaint handling.
  • Document quality issues and performance metrics for management review.
  • Work closely with internal and external customers to meet service requirements.
  • Serve as a subject matter expert (SME) on quality assurance processes and standards.


    • An ideal candidate will have:
  • Knowledge and experience with products, systems, and processes.
  • Experience working with third-party vendors and stakeholders.
  • Knowledge of federal regulations, state laws, policies, pr...
    • Contract Information and Record Clerks

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    Opportunity Details

    Location Chandler, Arizona
    Country United States
    Type Contract
    Category Information and Record Clerks
    Posted June 19, 2026
    Deadline July 29, 2026

    About MassGenics

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    MassGenics

    Chandler, United States

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