Quality Assurance Manager

Company Description
Chetna Engineering, established in 1990, specializes in manufacturing and supplying high-quality low and high-voltage electrical cable termination solutions under the trusted brand, CHETNA. With over three decades of experience, we offer an extensive range of products, including Aluminium, Copper, and Brass Crimping Terminals, Flexible Braids, Cable Glands, Connectors, and Allied Fittings. Our ISO 9001-2015 certification and in-house manufacturing capabilities ensure consistent quality and seamless production. At Chetna Engineering, we are driven by innovation, a dedicated team of professionals, and a strong commitment to customer satisfaction, delivering excellence in the electrical industry from our base in Nashik.

Role Description
Own customer complaint management end-to-end: acknowledgement

root cause analysis (5-Why, 8D, Fishbone) , CAPA closure , zero repeat complaints.
Prepare, submit, and manage PPAP documentation for OEM customers...