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Quality Assurance Officer

ADM

Hinton Saint George, England, United Kingdom Full-time June 20, 2026
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Opportunity Description

Job Description

We are seeking a proactive QA Systems Officer to support and enhance our Quality Assurance systems. This role is key to ensuring compliance with industry standards including cGMP, FSSC 22000, FEMAS, UFAS, and BETA NOPS, while driving continuous improvement across site quality processes.

Key Responsibilities
Customer Complaints (Process Owner):

  • Manage the end-to-end customer complaint process, including recording, investigation, resolution, and implementation of corrective and preventive actions (CAPA). Track Cost of Poor Quality (COPQ), identify trends, and recommend improvements.
  • Supplier Complaints:
  • Support the recording, investigation, and management of supplier-related quality issues, ensuring effective resolution and follow-up.
  • Internal Audit Programme Owner:
  • Develop, implement, and manage the internal audit programme to ensure compliance with GMP and food/feed safety standards. Work cross-functionally to cl...
  • Full-time Business Operations Specialists

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