Quality Audit and Calibration Lead

1.
Governance & Calibration of all audit types (approval, risk based, CAP, target) to ensure consistent standards, clinical policy alignment and a robust governance framework across benefits.
2.
Independent Audit (DWP) Review, Challenge & Escalation.
Triage IA feedback, accept/challenge trends using evidence and policy, manage escalations, and maintain effective external relationships.
3.
Clinical Interface & Policy Implementation.
Provide expert clinical advice to Operations/Clinical Excellence.
Supporting implementation of clinical standards and policy.
Identifying and escalating clinical risks.
Contributing to quality related elements of appraisals.
4.
Training, Development & Assurance of Auditors.
Design/deliver calibration sessions, induction and ongoing capability building.
Providing sensitive but robust constructive feedback to drive consistency and reduce error rates.
5.
MI & Insight for Quality Improvement...