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Quality Customer Care Manager

Pendragon Group

London, England, United Kingdom Full-time June 05, 2026
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Opportunity Description

Quality Customer Care Manager

BMW, Tyneside

Salary of £30,000 with £5,000 bonus, pension, critical illness, life assurance, family health care, 25 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

Here at Pendragon, we’re going through an exciting period of transformation and we’re looking for a customer-focused individual to embrace this brand-new challenge as a Quality Customer Care Manager.

As a Quality Customer Care Manager, you’ll play a key part within one of our prestige BMW retailers, working with one of the best brands in the business and supported by our experienced leaders.

You will be the primary point of contact for customer care, adeptly managing and resolv...

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