Opportunity Description
The Manage, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.
Bachelor's Degree in related field from a four-year college or university is preferre- dAt least 6-12 months experience as a Quality Lead
- .Demonstrated ability to comprehend, analyze, and interpret
- .Solid understanding of the organization's business operations and industry
- .Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
- .Excellent attention to detail
- .Demonstrated ability to take initiative and ownership ...
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