Quality Manager

1. Job Purpose

To drive the Quality & Patient Safety program at Reliance Foundation Hospital by ensuring strict adherence to NABH/JCI standards, clinical governance frameworks, patient safety practices, and operational excellence across all clinical and non-clinical departments. The role ensures continuous quality improvement through audits, analytics, training, and cross-functional collaboration.

2. Accountabilities

1. Accreditation & Compliance Management

• Ensure continuous compliance with NABH, JCI, and statutory accreditation standards.
• Develop, update, and monitor hospital-wide SOPs, policies, and clinical protocols.
• Conduct internal audits, gap assessments, and drive corrective & preventive actions (CAPA).

2. Quality Assurance & Continuous Improvement

• Implement quality improvement initiatives, Lean/Six Sigma projects, and pro...