Queen Anne Tearoom's Manager

BENUGO is seeking a Queen Anne Tearoom Manager to join the team at Edinburgh Castle.

As a Tearoom Manager you will receive the following industry‑leading benefits:

• 50% discount across BENUGO venues
• Competitive salary up to £32,000 per year
• Enrolment into the BENUGO pension scheme
• Up to 21 days annual leave (dependent on role)
• Access to everyday discounts and a communication portal
• Meals provided on shift when working within one of our venues

Job Description

Lead, motivate and manage a large team in a high‑volume service setting.

• Ensure consistently high standards of customer service.
• Manage rotas, staffing levels and resources effectively to meet business needs.
• Work within agreed budgets, controlling costs and maximising efficiency.
• Monitor and deliver against KPIs to drive performance.
• Maintain positive rapport with both customers and team membe...