Railway Customer Experience Manager – Stations & Service

KERRY CONSULTING PTE. LTD. is seeking a Customer Service Experience Manager in Singapore to ensure the smooth and safe movement of passengers across the rail network. This role involves managing station operations, frontline service delivery, and enhancing the overall passenger experience.

The ideal candidate will have experience in transportation or customer service, strong leadership skills, and the ability to manage teams effectively. Close collaboration with various internal stakeholders will be key to success in this role.