Reception Host

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with personal strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

The Role

Senior Receptionist

As a Senior Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service to ensure total guest satisfaction.

Key Responsibilities

• Be familiar with the day’s business, including arrivals, departures and special requests.
• Deal with guests promptly upon arrival and departure, following Company Standards for check‑in and check‑out procedures.
• Have a good understanding of guests’ requirements when they are checking in or out.
• Ensure all cash, charge, float and till procedures are carried out in accordance with company policy.
  Full-time Human Resources