Receptionist

Job Overview

Two receptionist positions within the Ophthalmology area, Grade Band 2, permanent contract. Working Monday to Friday only, full‑time 37.5 hours per week. Salary £25,272 pa pro rata.

Main Duties

• Act as the first point of contact for patients, visitors, and the multi‑professional team, providing a courteous, efficient and professional service.
• Welcoming patients and families/carers; manage check‑in, maintain patient records and assist with the self‑check‑in kiosk.
• Handle all telephone enquiries, direct callers appropriately, and provide initial assistance to routine callers.
• Enter patient data into PAS, print patient front sheets, labels, and organise notes methodically.
• Process patient notes for coding/scanning, ensuring timely activity recording in the computer system.
• Manage incoming and outgoing post, ensuring distribution as required.
• Complete daily cash up of clinics and support f...