Receptionist

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand values and reputation is of highest importance. The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc. Job Responsibilities: * Greet patients in a friendly fashion in person or by phone conversation * Direct patients to sign in for their appointments or direct the patient to an optician to order/pickup eyewear * Coordinate phone inquiries and direct accordingly * Gather patient information that is not currently in the electronic health records                   * Communicate with Patient to update about pending orders and/or direct to optician * Enter all medical service charges in patient’s ledger...