Opportunity Description
Tucked in the heart of the Elephant Coast, this 4-star lakeside retreat is on track to becoming one of the most sought-after destinations in Northern KwaZulu-Natal. We have big plans in the pipeline and need talented individuals to help steer us in the right direction. Jozini Tiger Lodge & Spa is an anchor property of Dream Hotels & Resorts, a mixed-use accommodation group towards greater accountability and local impact. Together, we are on a mission to actively create a brighter future.
Job Overview:
The Receptionist will be the first point of contact for guests visiting or staying at the lodge. This role involves providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a positive guest experience throughout their stay. Additionally, the team member is responsible for addressing guest feedback, resolving issues, and fostering positive relationships with guests to enhance their...