Refurb Centre Technician / Field Service Engineer

As a Refurb Centre Technician / Field Service Engineer at Our taap, your primary focus will be the refurbishment process of returned water systems—ensuring every unit is restored to peak performance and ready to delight customers once again. As a Field Service Engineer at Our taap, you'll be the hero ensuring our customers get the most out of our game-changing water systems. Your job? Make installations a breeze, keep the Pure water flowing with top-notch maintenance, and sprinkle a bit of that our taap magic on every interaction.

Requirements

Key Tasks/Focuses

Refurbishment

• Diagnose root causes of product returns and carry out refurbishment of returned or broken water home systems, following specifications and training provided by the Quality Manager
• Ensure all repairs are completed correctly the first time to prevent repeat returns
• Maintain high standards of technical accuracy and attention to...