Regional Operations Manager

Regional Operations Manager
Location:
Singapore Reports to:
Operation Group Leader About the Role Our company is seeking a
Regional Operations Manager
to oversee customer logistics operations, contract management, and regional coordination across Southeast Asia. The successful candidate will act as a key liaison between headquarters, regional subsidiaries, and major customers, driving operational excellence, cost optimization, and continuous improvement initiatives throughout the logistics network. Key Responsibilities 1. Customer & Operations Management Serve as the primary contact point for logistics-related customer requirements and operational issues. Prepare and analyze logistics performance reports, including KPI, SLA, lead time, customer satisfaction, cost, and service quality metrics. Conduct logistics cost analysis covering warehousing, transportation, handling, and last-mile delivery. Identify operational bottlenecks and propose improvement initiatives. Support...