Regional Restaurant Coach - North

We have an exciting opportunity for a Regional Restaurant Coach to join our Restaurant team working field-based supporting our restaurants across Scotland and the north of England, with regular travel to our Central Support Office in Lasswade.

This is a hands-on, in-store role coaching our restaurant teams to deliver brilliant customer experience, sharp operational standards, and the commercial perfomance behind both. The role sits within the hospitality team and is led by the Head of Restaurant Operations. Day to day you’ll support the Regional Manager on the ground, while working closely with the wider coach team to land the hospitality strategy consistently across the estate. It’s a role for someone who’s spent real time on the floor in branded hospitality, who knows what good coffee, good food and good service look like at lunchtime in a busy restaurant.

Responsibilities

Standards and compliance