Remote Account Manager I

Who We Are Looking For

As an Account Manager for WebPT, you will own the customer relationship for a portfolio of customers, serving as a strategic partner to ensure each of your assigned customers achieves measurable value from our software solutions. You will own both customer retention and revenue growth within your assigned portfolio. You will proactively guide our customers on best practices, new functionalities, and industry developments that increase the value WebPT delivers to their practice. You’ll identify products and services that customers should be using, but aren’t, and then upsell accordingly. These efforts should drive adoption, satisfaction, and growth. You will also advocate internally to remove barriers and enhance the overall customer experience. Your success will be reflected through strong retention, growth, and the overall health of your assigned member portfolio.

What You’ll Be Doing As A Part of Our...