Remote Bilingual Customer Support Specialist (English/French-Canadian)

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.

This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.

The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.

Key Responsibilities

• Handle inbound customer support inquiries via phone, email, and live chat
• Assist customers with warranty claims and general product or service inquiries
• Provide clear, professional, and empathetic customer support in both En...