Remote Cisco UC/CC Tier 3 Engineer

Fpsinc is seeking a Cisco Service Engineer Tier 3 for a fully remote position. The role requires a minimum of 5 years of experience in supporting and troubleshooting Cisco solutions, particularly UC and UCCx components. Ideal candidates should have strong skills in TCP/IP and VOIP protocols, customer communication experience, and Cisco certifications (CCNA/CCNP Collaboration). The position demands comfort in SLA-driven environments.
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