Remote Claim Manager at Empire Life

Advance your career as a Claim Manager with Empire Life, working remotely or in a hybrid model. Manage disability claims effectively while ensuring timely communication with clients.
Join Empire Life's Group Operation team as a Claim Manager. This role requires applying best practices in disability management while managing claims, expenses, and risks. You will assess eligibility for claims, communicate directly with claimants, and implement detailed case management plans focused on timely returns to work.
Key Responsibilities:
• Evaluate initial and ongoing payment claims based on varying factors
• Manage claim duration using established best practices
• Conduct interviews with claimants and employers via telephone
• Proactively communicate claim statuses to customers
• Collaborate with return to work facilitators for program design
Requirements:
• Minimum 2 years in disability claim management
• Knowledge of medical terminology and related policies
• ...