Opportunity Description
Intix software solutions focus on payment and securities transaction archiving, transaction tracking, and business activity monitoring. Our clients are large international financial institutions.
As Customer Service & project Manager, you are a key member of the Intix Customer Excellence Team. You will be responsible for managing client implementation and upgrade projects from the start until successful delivery and acceptance by the customer. Next to that you will act as dedicated customer service manager to several strategic clients. As a service manager you ensure advocacy and guidance to keep the customer’s Intix environment operationally healthy.
Your role requires close collaboration with Key Account Directors, Product & project delivery teams, Customer Support and the Executive Leadership Team.
Key Responsibilities
As Customer Service & project Manager, you are a key member of the Intix Customer Excellence Team. You will be responsible for managing client implementation and upgrade projects from the start until successful delivery and acceptance by the customer. Next to that you will act as dedicated customer service manager to several strategic clients. As a service manager you ensure advocacy and guidance to keep the customer’s Intix environment operationally healthy.
Your role requires close collaboration with Key Account Directors, Product & project delivery teams, Customer Support and the Executive Leadership Team.
Key Responsibilities
- Customer and stakeholder management . Act as the single point of contact for the customer...
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