Remote Customer Service Representative (Michigan residents)

About the Role

Location: Remote – Michigan residents

In this remote Customer Service Representative position at Morley, you’ll be trained as an important liaison between car dealerships and car buyers for one of the world's most well-known automotive brands.

If you're a great listener who is dedicated to going above and beyond for the customer, this could be the perfect role for you. Automotive knowledge not required!

What You'll Do

• Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the like
• Use your computer skills to research requests and accurately record the details of your calls / contacts
• Manage assigned cases from beginning to end by researching and assisting customers until case resolution
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and oth...