Remote Customer Service Team Lead — KPI Coach & Growth

TalentPop App is seeking a dynamic Team Lead to oversee our Virtual Assistants and enhance their performance. This role requires at least 3 years of experience in a similar position, strong English communication skills, and solid customer service management expertise. Responsibilities include coaching, performance reviews, and ensuring KPIs are met. The role offers bonuses, health and dental insurance, and paid time-offs. The work hours will follow US PST, Monday to Friday.
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