Remote Customer Support & KYC Ops Lead

Framework Ventures is seeking a Customer Support and KYC Ops Manager to lead and develop our customer support operational teams. This role involves managing day-to-day operations and ensuring a world-class customer experience.

Ideal candidates will have over three years of experience in customer service management, strong leadership skills, and fluency in both English and Spanish. The position offers a unique opportunity to enhance customer satisfaction through effective team management.