Remote Hauler Account Manager

Position & Company Overview:

Resupply is looking for a customer-centric, team player to join us on our journey to reinvent and forever change the supply-chain of charitable contributions within the U.S. We are seeking someone who will be passionate about our mission and partnerships as we turn household goods into emergency relief for those in need. If you're driven by a desire to make a positive impact, then we want to talk with you!

As a Hauler Account Manager, you will be responsible for building and maintaining trusting relationships with our logistics partners who ensure the success of donation pickups. You will monitor account health based on customer reviews, support ticketing trends, pickup volume, and pickup completion. Using an analytical and strategic approach, you will introduce value-add opportunities, such as product releases and marketing materials, to expand your assigned accounts.

Our small, tight-knit team is seekin...