Opportunity Description
BD is seeking a Customer Support Specialist based in Kuala Lumpur, Malaysia. In this role, you will be the first point of contact for healthcare professionals, providing effective customer support and resolving issues with urgency. The ideal candidate should have 1-5 years of experience and possess strong communication skills.
Your responsibilities will include handling inbound calls, documenting client feedback, and collaborating with internal teams to enhance customer satisfaction. A bachelor’s degree is preferred, and a strong commitment to quality and patient safety is essential.
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