Remote Loyalty & Churn Operations Leader

Clearwave Fiber is seeking a Manager for Retention & Churn Operations based in Switzerland. The role involves leading customer retention strategies and overseeing the performance of retention teams to minimize churn and maximize revenue. The ideal candidate should have 5-8 years of experience in retention or telecom, possess strong analytical and leadership skills, and be adept at managing performance and implementing strategies to improve customer experience. This position offers comprehensive benefits including health insurance and a 401(k) plan.
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