Remote Support Team Lead - Treasury

Mercury is building a complete finance stack for startups. As we scale, the complexity of our money movement systems—and the support experience around them—keeps growing. We’re hiring a Treasury Support Lead to build and lead a brand-new specialty support function focused on treasury and investment-related support work.

This role is ideal for someone who thrives in ambiguity and feels energized by a blank canvas. You’ll scope the function, document the playbook, and help trailblaze how Treasury Support operates at Mercury.

Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

• Build the Treasury Support function from the ground up: define scope/ownership, escalation paths, workflows, SLAs, and quality standards—then document it into durable runbooks and playbooks.


• Lead an...