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Remote Support Technician

Milestone

Manila, Metro Manila, Philippines Full-time June 04, 2026
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Opportunity Description

Overview

We are looking for a skilled Remote Service Desk technician to provide exceptional virtual support in a fast-paced tech organization. This role supports a globally recognized leader in SaaS enterprising, and we need a stellar representative to provide above and beyond service to our client.

How You Will Make An Impact

  • Provide White-Glove concierge level customer experience supporting internal employees via phone, chat, and Zoom
  • Provide consistent updates to users to keep them in the loop with the status of their incidents, requests, or problems
  • Troubleshoot Tier 1 network connectivity issues such as digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
  • Support users on applications and tools within the environment including; Microsoft Office Suite, Google Suite, RSA, Okta, Zoom, Cisco Communication tools (Webex, Jabber), current Mac a...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Manila, Metro Manila
    Country Philippines
    Type Full-time
    Category Computer Occupations
    Posted June 04, 2026
    Deadline July 14, 2026

    About Milestone

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    Milestone

    Manila, Philippines

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