Remote Technical Account Manager Role

Step into the role of a Technical Account Manager, focusing on customer needs in Quebec or Ontario, Canada, with remote options. Work to ensure customer satisfaction with technical solutions.
In this full-time, permanent position, you will use your technical skills to support customers both pre-sales and post-sales. The aim is to enhance customer relationships through product training and feedback while collaborating closely with sales teams to identify new opportunities. This role is ideal for tech-savvy professionals passionate about problem-solving.
Key Responsibilities:
• Deliver technical support during pre-sales and post-sales phases
• Respond to customer product queries with accuracy
• Train customers for effective product utilization
• Analyze customer feedback to inform product development
• Maintain reports on product performance and share insights
Requirements:
• Proven track record as a Technical Account Manager
• Solid understanding of digital...