Rep., Technical Service

Location: Based in Mid-Atlantic region

The Technical Service team is responsible for determining the validity of a quality claim, provides technical support during material or

packaging machine qualifications and proactive visits to ensure customer satisfaction. Performs as the Subject Matter Expert of GPI

Products and various manual, high speed, mechanical or automatic packaging machinery.

• Perform as a Technical Service Representative with the ability to fully understand carton quality functions and troubleshoot complex
• critical to quality (CTQ) issues.
• Possesses advanced understanding of a wide range of high-speed packaging machinery systems and carton styles.
• Work closely with sales and the operations team to communicate carton quality issues.
• Directly involved in customer management of co...