Opportunity Description
Vacante para la empresa CS Enterprises at ConnectNet en Guadalajara, Jalisco Customer Service Agent - On Site - Posibilidad de crecimiento Ubicación
Guadalajara, Jalisco
Job SummaryBe part of our team as a Customer Support Specialist, ensuring excellent service to our English and Spanish-speaking clients from our offices in Guadalajara.
Key Responsibilities- Respond to customer inquiries and provide solutions in English and Spanish.
- Document and record all interactions accurately in internal systems.
- Offer clear explanations of products and services to ensure customer satisfaction.
- Solve basic technical issues and collaborate with other teams for complex cases.
- Meet company quality standards in every interaction.
- Fluent in conversational/advanced English and Spanish.
- Availability to attend training: Morning shift (8:00 AM to 2:40 PM).
- Eve...
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