Representative - Customer Service

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

**Responsibilities:**

+ Order Processing - commerical invoice & packing list creation, including system GI
+ Handling local transportation and arranging international shipments for both import and export
+ Some knowledge on incoterms

**Qualifications:**

+ High School/Diploma/Degree or Equivalent
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under press...