Reservations Agent

Reservations Agent

£27,990 per annum plus tronc and fantastic benefits

40 hours per week over 4 days

Mixture of shifts. Earliest shift is 7:30am start. Latest shift is 8pm finish.

Includes rotational weekend and bank holiday working

Our Reservations Agents

Are you a natural communicator with a flair for customer service? Do you thrive in a busy, guest-focused environment where every detail matters? We’re looking for a Reservations Agent to be the first point of contact for our guests, helping them book unforgettable experiences across our hotel, spa, restaurants, visitor attractions and membership services .

Key Responsibilities

• Handle incoming calls and emails with professionalism and warmth.
• Convert enquiries into confirmed reservations across hotel, spa, restaurants, visitor attractions and membership.
• Record and manage bookings a...